1. Acceptance of Terms
By ordering or using our VPS, cloud server, RDP, software, setup or related digital services, you agree to these Terms & Conditions and the policies referenced on our website.
2. Orders and Payments
Orders are subject to availability, successful payment and any verification reasonably required for security or fraud prevention. Prices, billing cycles and service specifications are shown at the time of purchase.
3. Service Provisioning
Provisioning times may vary depending on the product, infrastructure availability and required verification. “Instant” or similar descriptions indicate our intended normal provisioning process and are not an absolute guarantee of uninterrupted or immediate delivery.
4. Customer Responsibilities
You are responsible for keeping account and server credentials secure, maintaining appropriate backups where applicable, and ensuring your use of the service complies with applicable laws and these terms.
5. Prohibited Use
Services must not be used for unlawful activity, unauthorized access, malware distribution, phishing, spam, attacks, infringement, fraud or activity that harms our infrastructure, providers or other users.
6. Suspension or Termination
We may suspend or terminate a service where reasonably necessary for non-payment, security risks, abuse, prohibited activity, legal requirements or material violation of these terms.
7. Renewals and Expiry
Customers are responsible for renewing services before their expiry date unless an automatic renewal arrangement is expressly provided. Expired services may be suspended or removed according to the applicable service lifecycle.
8. Refunds and Cancellations
Refund and cancellation eligibility is governed by our Refund & Cancellation Policy. Digital services that have already been provisioned or delivered may be non-refundable as described there.
9. Availability and Maintenance
We aim to provide reliable services, but maintenance, provider issues, network events, security incidents and circumstances outside our reasonable control may affect availability.
10. Limitation of Responsibility
To the extent permitted by applicable law, customers are responsible for their data, configurations and use of the service. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.
11. Changes to Terms
We may update these terms to reflect changes in services, operational requirements or applicable rules. The latest version will be published on this page.
Contact Us
For questions regarding this policy, please contact our support team.
Business: HexaOrg Beta
Mobile: +919236341195
Address:
Hexaorg Beta Software Solution Pvt Ltd IHDP Business Park, Plot No-7, Sector 127 Noida, UP 201301 INDIA
WhatsApp: Contact Support